--- title: Follow-up System for Trades, Built in HubSpot | Good Supply description: "A follow-up system for trades and service businesses: every enquiry in one place, an instant reply, and every quote chased. Built in HubSpot, in your name." image: https://goodsupplyagency.com.au/hubfs/good-supply-brand/good-supply-share-home.png --- [Good SupplyAGENCY](https://goodsupplyagency.com.au/?hsLang=en-au) [0478 954 004](tel:+61478954004) [Book a call](https://goodsupplyagency.com.au/follow-up-system#call) [Home](https://goodsupplyagency.com.au/?hsLang=en-au) What we do▾ [▸Google Ads](https://goodsupplyagency.com.au/google-ads?hsLang=en-au) [▸Facebook & Instagram Ads](https://goodsupplyagency.com.au/meta-ads?hsLang=en-au) [▸Landing pages](https://goodsupplyagency.com.au/landing-pages?hsLang=en-au) [▸Follow-up system](https://goodsupplyagency.com.au/follow-up-system?hsLang=en-au) [▸Google Business Profile](https://goodsupplyagency.com.au/google-business-profile?hsLang=en-au) [How it works](https://goodsupplyagency.com.au/how-it-works?hsLang=en-au) [Questions](https://goodsupplyagency.com.au/follow-up-system#faq) [Free 5-minute audit](https://goodsupplyagency.com.au/audit?hsLang=en-au) [Book a free call →](https://goodsupplyagency.com.au/follow-up-system#call) Follow-up system · built in HubSpot The phone rang. Then what? Every enquiry caught, chased and counted. # A follow-up system for trades and service businesses. Every enquiry lands in one place, gets a reply in minutes, and gets chased until it's a yes or a no. Built in HubSpot, in your name. [Book a free call →](https://goodsupplyagency.com.au/follow-up-system#call) 20 minutes with Bran · no pitch deck · a straight answer either way How it works, in plain English ## Catch it. Answer it. Chase it. Most jobs aren't lost to a competitor. They're lost in a notebook, a text thread or a quote nobody followed up. **Website form** · Sarah, BelmontNew **Google Ads call** · Mick, TorquayNew **Facebook lead** · Jess, Waurn PondsNew 1 · Catch itEvery enquiry in one placeForms, ad leads and emails land straight in your pipeline. No more digging through texts and inboxes. To: Sarah · sent 1 minute after she askedThanks Sarah, we've got your requestWe'll call you today to sort a time to quote. Here's what happens next… Sent automatically 2 · Answer itA reply in minutes, not daysEvery new enquiry gets a friendly email straight away, so they don't ring the next guy while you're on the tools. Quote sentMon Follow-up 1Wed Follow-up 2Mon Won · job bookedTue 3 · Chase itQuotes get followed upA check-in on day 2 and day 7 after every quote, so a "maybe" doesn't quietly turn into a "went with someone else". See inside ## Every job. One board. Every enquiry, quote and job sits on one board, so you can see what stage each one is at and what it's worth. No more guessing who you were meant to call back. ![A HubSpot deals board with every job sorted into stages, from first enquiry to won, with totals at the bottom of each stage](https://goodsupplyagency.com.au/hs-fs/hubfs/gs-site/hubspot-pipeline.jpg?width=1374&height=903&name=hubspot-pipeline.jpg) Swipe to see the whole board → 1 · One place**Every deal on one board**Not spread across your texts, your inbox and your head. 2 · Every stage**You know where each one's up to**From first call to job won, every deal moves along as it happens. 3 · The numbers**What's quoted, won and still out there**Each stage is totalled up for you, so you know what's coming. A real HubSpot pipeline. Yours is set up around how you quote and book. S **Sarah M.**Belmont · Bathroom reno Today 7:31amForm: "Need a quote for a bathroom reno" Today 7:32amAuto reply sent Today 9:10amCall · 4 min · quote booked Thu **Every customer's history**Calls, emails and notes in one timeline. Quote sentWait 2 daysEmail: "Any questions on the quote?"Wait 5 daysEmail: "Still keen?" **Follow-ups on autopilot**Set once. Runs on every quote. Your numbers ## See what's actually working. One dashboard shows where your enquiries come from, which pages turn visitors into enquiries, and how many end up as customers. ![A HubSpot reporting dashboard showing website visits by day, landing page views and form submissions, the top landing pages and how many leads became customers](https://goodsupplyagency.com.au/hs-fs/hubfs/gs-site/hubspot-dashboard.jpg?width=1466&height=848&name=hubspot-dashboard.jpg) Swipe to see the whole dashboard → 1 · Where they came from**Every enquiry has a source**See which page, ad or search brought each one in. 2 · What turns into enquiries**Know which pages pull their weight**Views and enquiries side by side, page by page. 3 · Lead to customer**From enquiry to paying job**How many enquiries became real customers, month by month. A HubSpot reporting dashboard. Yours shows your own numbers. What you get ## Built for how you work. Here's exactly what we do, in the order we do it. Nothing hidden behind a retainer. Weeks 1 to 3We build it✓HubSpot set up in your business's name✓A pipeline that matches how you quote and book✓Your website forms and ad leads connected✓An instant reply email for every new enquiry✓Quote follow-up emails on day 2 and day 7 HandoverWe show you how✓The HubSpot app on your phone, set up and logged in✓A one-hour walkthrough with you and your team✓Short how-to guides you can come back to✓All your links and logins in one place Every monthWe keep it working✓We check nothing's slipping through✓Emails tweaked when replies drop off✓New stages or services added as you grow✓Anything broken, fixed **On its own: $1,990 to build, then $290 a month** (3-month minimum, ex GST). It also comes built in with our Supplied package. You pay HubSpot directly, on your own card, and the account stays in your business's name. Is it right for you? ## Great if the work's coming in but slipping out. If enquiries are already coming in, this is usually the cheapest win in the business. Good fitYou'll get the most out of it if✓Enquiries come from a few places and get lost between them✓Quotes go out and nobody chases them✓Most of the business lives in your head, a notebook or your texts✓You want to know where your jobs actually come from Not yetHold off if✕You only get a couple of enquiries a month. Start with ads first✕You already chase every quote in a job app and it's working✕Nobody in the business will open it. It only works if it's used [See the whole system, step by step →](https://goodsupplyagency.com.au/how-it-works?hsLang=en-au)[Book a free call →](https://goodsupplyagency.com.au/follow-up-system#call) Questions ## Questions about the follow-up system. Do I need ads as well?+ No. You can get the follow-up system on its own. If enquiries already come in, this stops them leaking. Pair it with Google or Meta ads and you'll also see which ad booked which job. Why HubSpot?+ It's one of the most trusted CRMs going, it works properly on your phone, and it grows with you. It's set up in your business's name, so if you ever leave us, you keep the lot. I'm flat out. Will I actually use it?+ Most of it runs on its own. Replies and follow-ups go out without you touching anything. You open the app to see what's next and move a job along when it's booked. Can it send text messages?+ The automatic replies and follow-ups go by email. Calls and texts stay on your phone, the same as now, and you can log them against the job in a couple of taps. What happens to my data?+ It's yours. The account is in your name and paid on your card. We get access to build and look after it, and that access is removed if you ever leave. ## More work coming in. None of it getting away. Book a free 20-minute call with Bran. We'll look at where your work comes from now, what a full calendar is worth to you, and whether we're the right fit. If we're not, you'll hear that too. No pitch deck · no lock-in talk · you keep your accounts whatever happens Or call Bran now: [0478 954 004](tel:+61478954004) [Not ready to talk? First one's free. Take the 5-minute audit and see your score first](https://goodsupplyagency.com.au/audit?hsLang=en-au) Good SupplyLead generation for trades and service businesses. Surf Coast, Victoria. Working Australia-wide. Site[Home](https://goodsupplyagency.com.au/?hsLang=en-au)[Google Ads](https://goodsupplyagency.com.au/google-ads?hsLang=en-au)[Facebook & Instagram Ads](https://goodsupplyagency.com.au/meta-ads?hsLang=en-au)[Landing pages](https://goodsupplyagency.com.au/landing-pages?hsLang=en-au)[Follow-up system](https://goodsupplyagency.com.au/follow-up-system?hsLang=en-au)[Google Business Profile](https://goodsupplyagency.com.au/google-business-profile?hsLang=en-au)[How it works](https://goodsupplyagency.com.au/how-it-works?hsLang=en-au)[About](https://goodsupplyagency.com.au/about?hsLang=en-au)[Free 5-minute audit](https://goodsupplyagency.com.au/audit?hsLang=en-au) Who we work withElectricians · PlumbersConcreters · LandscapersAir conditioning · SolarConcrete cuttersCleaners · Pest controlRemovalists · Pool services Get in touch[0478 954 004](tel:+61478954004)[hello@goodsupplyagency.com.au](mailto:hello@goodsupplyagency.com.au)Geelong · Surf Coast · Australia-wide Good Supply Agency · ABN 12 917 699 817 · Surf Coast, Victoria[Privacy](https://goodsupplyagency.com.au/privacy?hsLang=en-au)