--- title: The Business Owner's Back Pocket | Good Supply description: Planners, scripts, trackers and simple dashboards for small service business owners. One-off $199. image: https://goodsupplyagency.com.au/hubfs/good-supply-brand/share-bob.jpeg --- [Good SupplyAgency](https://goodsupplyagency.com.au/?hsLang=en-au)The Business Owner's Back Pocket ![The Business Owner's Back Pocket, retro cover, on a desk by a garden](https://goodsupplyagency.com.au/hubfs/sales-pages/bob-banner-retro.webp) For owners of small service businesses # Too much of the business *lives in your head.* Planners, scripts, trackers and simple dashboards for owners who still do the quoting, the staff, the jobs and the admin. Get it out of your head and run the week on purpose. $199$99.50Launch price · ends Sat 31 Oct [Get the Back Pocket · $99.50 →](https://buy.stripe.com/6oU4gBdsk2on2jE7xbfQI02?prefilled_promo_code=LAUNCHOCT) **Instant digital access** - 61 tools in 39 files - Excel, Google Sheets and Word - 73-page manual - Filled-in examples Sound familiar? ## Busy all week. Not sure what actually moved. Monday starts with a plan. By Tuesday lunch the phone has decided the week for you. The quote you sent last week is sitting there. The message you've been putting off is still unsent. And it's quicker to do the job yourself than explain it. You're working hard. The business just depends on you remembering everything. 1. 01 **40 things in your head**No system, so nothing gets finished properly. 2. 02 **A week hijacked by Tuesday**Urgent beats important, every time. 3. 03 **Quotes never followed up**Work you already won the right to, left on the table. 4. 04 **Doing it all yourself**Because handing it over takes longer than doing it. 5. 05 **Busy but the bank is tight**Revenue, profit and cash all mixed together. What it helps you fix ## Five headaches, off your plate. Plan the week Three outcomes, time blocks and a Friday review that actually happens. Clear your head Brain dump, triage and a decision log for the overloaded weeks. Keep sales moving Lead tracker, quote pipeline and follow-up calendar. Hand work off Delegation brief, handovers and simple procedures. See the numbers A weekly dashboard with cash, invoices and capacity in one place. [Get the Back Pocket · $99.50 →](https://buy.stripe.com/6oU4gBdsk2on2jE7xbfQI02?prefilled_promo_code=LAUNCHOCT) **Instant digital access** Open it up ## Open the Back Pocket. Real screenshots of the files you get. Sample businesses are fictional. ![Manual cover and contents](https://goodsupplyagency.com.au/hubfs/sales-pages/bob-manual.webp) **The START HERE manual**A 73-page guide with a clickable contents page, sorted by what's going wrong. ![Weekly planner spreadsheet](https://goodsupplyagency.com.au/hubfs/sales-pages/bob-week.webp) **Planning Workbook**Three outcomes for the week, what's booked, and everything else fitted around it. ![Weekly dashboard spreadsheet](https://goodsupplyagency.com.au/hubfs/sales-pages/bob-dash.webp) **Numbers Workbook**Cash in 4 weeks, overdue invoices, capacity and sales. Ten minutes on a Monday. ![Delegation brief document](https://goodsupplyagency.com.au/hubfs/sales-pages/bob-delegate.webp) **Delegation Brief**What done looks like, by when, and what they can decide on their own. ![Communication scripts document](https://goodsupplyagency.com.au/hubfs/sales-pages/bob-scripts.webp) **Communication Scripts**The messages you put off, already written. Friendly and firm versions. One payment. Yours to keep. Get it out of your head. [Get the Back Pocket · $99.50 →](https://buy.stripe.com/6oU4gBdsk2on2jE7xbfQI02?prefilled_promo_code=LAUNCHOCT) What's included ## Every file, by module. Tap a module to see what's in it. Everything opens in Excel, Google Sheets or Word, with a filled-in example for the spreadsheets. **61**tools **39**files **73**page manual **12**worked examples 00Start here2 files - xlsx**BOB-00.1 Business Health Check** 25 questions, scored across 8 areas. Points you to the three tools to open first. - pdf**BOB-00.2 30-Day Plan** Week-by-week plan for putting the pack to work, printable from this manual. 01Plan the week3 files - xlsx**BOB-01.1 Planning Workbook** Weekly planner, daily priorities, time blocks, recurring tasks, meeting audit, weekly review, time audit. - docx**BOB-01.2 End-of-Week Review** Fifteen minutes on Friday: what worked, what didn't, what moves. - pdf**BOB-01.3 Guide: Protecting Focused Work** How to get two hours of real work done in a day full of interruptions. 02Clear the mental load3 files - xlsx**BOB-02.1 Clear the Deck** Brain dump, triage, decision log, do / delegate / defer / drop, parking lot, weighted decision matrix. - pdf**BOB-02.2 Overloaded Day Reset** One-page checklist for the days everything lands at once. - pdf**BOB-02.3 Productivity Field Guide** A handful of techniques that actually work for owners, and the 15-minute inbox routine. 03Communicate quickly1 file - docx**BOB-03.1 Communication Scripts** New enquiry, follow-up, information request, expectations, delays, difficult requests, boundaries, polite refusals. 04Keep sales moving4 files - xlsx**BOB-04.1 Sales Workbook** Leads, quote pipeline, follow-up calendar, lost-opportunity review. - docx**BOB-04.2 Sales Scripts** Past-customer reactivation, referral and review requests, review replies. - docx**BOB-04.3 Customer Feedback Survey** Three questions that tell you what customers really think. - xlsx**BOB-04.4 Marketing Plan** Marketing one-pager and a 12-month calendar. 05Delegate and lead7 files - docx**BOB-05.1 Delegation Brief** What done looks like, by when, and what decisions they can make. - docx**BOB-05.2 Task Handover** Handing over a task or role in progress. - docx**BOB-05.3 One-on-One Agenda** A simple structure for regular catch-ups. - docx**BOB-05.4 Team Meeting Agenda** Short, regular, useful team meetings. - xlsx**BOB-05.5 Team Tracker** Who owns what and when it's due. - docx**BOB-05.6 Procedure Template** Write down how a job is done so it's done the same way every time. - pdf**BOB-05.7 Feedback Conversation Guide** Giving feedback that lands without a fight. 06Manage delivery5 files - docx**BOB-06.1 Project Handover** Sales to delivery, with nothing lost in between. - xlsx**BOB-06.2 Work Board** Weekly work board and issue log. - docx**BOB-06.3 Change Request** Record and approve a change before you do it. - docx**BOB-06.4 Closeout Checklist** Finish every job properly. - docx**BOB-06.5 Complaints Kit** Complaint handling guide, log and scripts. 07See the numbers4 files - xlsx**BOB-07.1 Numbers Workbook** Weekly dashboard, money in and out, invoices due, capacity, monthly review. - docx**BOB-07.2 Monthly Review** Thirty minutes a month on what the numbers are saying. - xlsx**BOB-07.3 Money Tools** Job pricing, break-even, price rise and tax, GST and super set-aside calculators. - docx**BOB-07.4 Price Rise Letter** Telling customers about a price change, plainly. 08Optional AI1 file - docx**BOB-08.1 AI Prompts** Using AI safely with business information, eight prompts and an accuracy check. 09Plan the quarter3 files - xlsx**BOB-09.1 Quarter Plan** SWOT, 90-day plan and stop / start / keep, linked to the weekly planner. - docx**BOB-09.2 SWOT Worksheet** Prompts for each box and a 'so what' step that turns it into actions. - docx**BOB-09.3 One-Page Business Plan** The whole plan on one page. 10Hire and onboard2 files - docx**BOB-10.1 Hiring Kit** Role scorecard, job ad, interview questions, reference check. - xlsx**BOB-10.2 Onboarding Plan** First-two-weeks checklist and a 30/60/90-day plan. 11Keep it running4 files - docx**BOB-11.1 If I'm Off Sick File** Everything someone would need to keep the business going without you. - xlsx**BOB-11.2 Admin Registers** Accounts and subscriptions, renewals and compliance calendar, risk register, suppliers. - docx**BOB-11.3 Holiday-Ready Checklist** Get away without the phone. - zip**BOB-11.4 Digital Filing System** A ready-made folder structure and naming guide. [Get the Back Pocket · $99.50 →](https://buy.stripe.com/6oU4gBdsk2on2jE7xbfQI02?prefilled_promo_code=LAUNCHOCT) **Instant digital access** How to put it to work ## Start small. Build the habit. 1. **Take the health check**25 questions that point you to the three tools to open first. 2. **Plan one week**Three outcomes, what's booked, and the rest around it. 3. **Add one tool a week**Sales tracker, delegation brief, dashboard. One at a time. 4. **Review on Friday**Fifteen minutes: what worked, what didn't, what moves. ![Bran, founder of Good Supply](https://goodsupplyagency.com.au/hs-fs/hubfs/good-supply-brand/bran-founder.png?width=640&height=800&name=bran-founder.png) Why I made it ## The tools I wish I'd had. I'm Bran. I've spent my career building and running service businesses, from sole operator to more than seven figures a year. Most of what held me back wasn't the work. It was everything around it living in my head. The Back Pocket is the set of simple tools that got it out. Bran [Get the Back Pocket · $99.50 →](https://buy.stripe.com/6oU4gBdsk2on2jE7xbfQI02?prefilled_promo_code=LAUNCHOCT) **Instant digital access** Is it for me? ## Is it right for your business? ### It's for you if - You own a small service business and still handle enquiries, sales, staff, the work and the admin. - You want simple tools, not new software to learn. - You'd rather fix one thing a week than overhaul everything. ### It's not for you if - You want accounting or legal advice. It's neither. - You're happy with a full business-management system already. - You're after an ebook to read. These are working files. **Do I need a CRM?** No. Spreadsheets and Word files you already have. **I already run ads.** The sales workbook helps you follow up what they bring in. **I work alone.** Most tools are for you first. The team tools are there when you hire. The offer ## Everything in The Business Owner's Back Pocket. - Planning Workbook: week, today, time blocks, recurring tasks, reviews - Clear the Deck: brain dump, triage and decisions - Communication, sales and complaint scripts - Sales Workbook and Marketing Plan - Delegation brief, handovers, meeting agendas and procedure template - Numbers Workbook and Money Tools - Quarter plan, hiring kit, onboarding plan and admin registers - The 73-page START HERE manual and 12 worked examples $199$99.50Launch price · ends Sat 31 Oct Launch price ends Saturday 31 October. Full price after that is $199. [Get the Back Pocket · $99.50 →](https://buy.stripe.com/6oU4gBdsk2on2jE7xbfQI02?prefilled_promo_code=LAUNCHOCT) **Instant digital access** Secure checkout by Stripe. The 50% discount is already applied. You go straight to your download page after paying. Licence for one business. You and your team can use it.Free updates to this edition for 12 months, by email.Questions: [hello@goodsupplyagency.com.au](mailto:hello@goodsupplyagency.com.au) Questions ## Fair questions. What kind of business is it for? Small service businesses where the owner still handles enquiries, sales, staff, the work and the admin. Trades, cleaners, landscapers, consultants, studios and the like. Is it an ebook? No. It's working files: spreadsheets, templates and scripts you edit for your business, with a manual that shows you how to use each one. Will it work in Google Sheets and on my phone? Yes. Spreadsheets open in Excel and Google Sheets. Scripts come in Word and as text you can copy on your phone. Do I need to use AI? No. Every tool works without it. The prompts are there if you want them, with a fact check to run before anything goes out. Is the numbers section accounting advice? No. The dashboards help you keep an eye on the business week to week. Your accountant still does the books and tax. I run a concrete cutting business. Look at The Concrete Cutter's Playbook instead. It has the core planning tools from this pack plus estimators and kits for your trade. ## Get it out of your head. Run the week on purpose. One payment. Yours to keep. [Get the Back Pocket · $99.50 →](https://buy.stripe.com/6oU4gBdsk2on2jE7xbfQI02?prefilled_promo_code=LAUNCHOCT) **Instant digital access** **Business Owner's Back Pocket · $99.50**Instant digital access [Get it →](https://buy.stripe.com/6oU4gBdsk2on2jE7xbfQI02?prefilled_promo_code=LAUNCHOCT) Good Supply Agency · ABN 12 917 699 817 · Surf Coast, Victoria[Privacy policy](https://goodsupplyagency.com.au/privacy?hsLang=en-au) · [hello@goodsupplyagency.com.au](mailto:hello@goodsupplyagency.com.au)